Frequently Asked Questions
Find answers to common queries about our products, services, and ordering process. If you need further assistance, feel free to reach out to our support team.
We specialize in surgical, dental, beauty, and veterinary instruments, tailored to meet professional standards and requirements.
Yes, we offer custom design services to create instruments tailored to your specific needs. Please contact us with your requirements for a detailed quote.
Simply click the "Make Inquiry" button on the product page, fill out the form, and our team will get back to you with more information and a quote.
Lead times vary depending on the complexity and quantity of the order. We will provide an estimated delivery time when you make your inquiry.
Yes, every instrument undergoes rigorous testing and quality control to ensure it meets our high standards for precision and durability.
Yes, we export our products worldwide. Shipping costs and delivery times will be provided during the inquiry process.
We use high-quality materials that meet industry standards for strength, durability, and biocompatibility. Specific materials will be detailed based on your product selection.
Once your order is processed and shipped, we will provide tracking information so you can monitor its progress.
As our products are custom-manufactured, returns are generally not accepted. However, if there is an issue with your order, please contact us to discuss possible solutions.
You can reach our customer support team via the contact form on our website or by email. We are here to assist you with any questions or concerns you may have.
